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[Solved] Something went wrong

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Posts: 3
Topic starter
(@scott)
Active Member
Joined: 1 year ago

Everything installed and configured, but when clicking the one of the paypal buttons, I get the error:

Something went wrong. Please try again or choose another payment source.

We are already using PayPal Standard just fine. But my boss was talking to a paypal rep saying we should use this. I'm not sure why. He said the fees would be less, but I'm not sure I believe that.

Anyway, how do I fix the error and make it work?

site:
https://new5.norfolkpress.com

Thanks,
Scott

See log with two different users failed (attached)

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2 Replies
Posts: 44
Moderator
(@ppsupport)
Member
Joined: 2 years ago

Hi Scott,

Already sent the email to 'scott@******.com'. Can you check it?

Thanks,
Calvin

Marked: The one is already resolved via offline email.

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1 Reply
(@scott)
Joined: 1 year ago

Active Member
Posts: 3

@ppsupport I sent the logs in email.

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FAQ

FAQ

Frequently Asked

Does this plugin work with credit cards or just PayPal?

This plugin supports payments using both credit and debit cards as well as PayPal. The new Smart Payment Buttons feature dynamically displays PayPal, Venmo (US Only), PayPal Credit, or other local payment options* in a single stack—without needing to leave the merchant’s website.

*PayPal Checkout features may not be available in all countries.

Does this support Checkout with PayPal from the cart view?

Yes it does support Checkout with PayPal from the cart view.

Where can I find documentation?

For help setting up and configuring, please refer to our Installation Manual.

Will this plugin work with my theme?

Yes, this plugin will work with any theme, but may require some styling to make it match nicely.

Where can I request new features or report bugs?

New feature requests and bugs reports can be made in the our Support Center.

How to remove ‘Proceed to Checkout’ button from cart page?

If PayPal Checkout is the only enabled payment gateway and you want to remove the ‘Proceed to Checkout’ button from the cart, you can use this snippet: 

<?php // Do not include this if already open!

/**
* Code goes in theme functions.php.
*/
remove_action( ‘woocommerce_proceed_to_checkout’, ‘woocommerce_button_proceed_to_checkout’, 20 );

Does this support both production mode and sandbox mode for testing?

Yes it does – production and sandbox mode is driven by how you connect. You may choose to connect in either mode, and disconnect and reconnect in the other mode whenever you want.