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[Solved] Payment issues

3 Posts
2 Users
Posts: 6
Topic starter
Active Member
Joined: 8 months ago

Hello, on my woocommerce shop, sometimes when the customer process the checkout, the payment cannot be processed finally. Can you clarify any reason about it?



2 Replies
Posts: 44
Joined: 8 months ago

Hi, There could be one of the several reasons as below.

1. Check the parameters are correct and effective, could be wrong setup of email address, Client ID and Secret Key.

2. Make sure your network can connect to PayPal.

3. Check your PayPal account, maybe it's functionality is limited or banned.

If certain web URL can be provided, we could help to figure it out in more detail.

PayPal Support

Posts: 6
Topic starter
Active Member
Joined: 8 months ago

Thanks a lot for your information. Already resolved because of PayPal account issue. 👍 


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Frequently Asked

Does this plugin work with credit cards or just PayPal?

This plugin supports payments using both credit and debit cards as well as PayPal. The new Smart Payment Buttons feature dynamically displays PayPal, Venmo (US Only), PayPal Credit, or other local payment options* in a single stack—without needing to leave the merchant’s website.

*PayPal Checkout features may not be available in all countries.

Does this support Checkout with PayPal from the cart view?

Yes it does support Checkout with PayPal from the cart view.

Where can I find documentation?

For help setting up and configuring, please refer to our Installation Manual.

Will this plugin work with my theme?

Yes, this plugin will work with any theme, but may require some styling to make it match nicely.

Where can I request new features or report bugs?

New feature requests and bugs reports can be made in the our Support Center.

How to remove ‘Proceed to Checkout’ button from cart page?

If PayPal Checkout is the only enabled payment gateway and you want to remove the ‘Proceed to Checkout’ button from the cart, you can use this snippet: 

<?php // Do not include this if already open!

* Code goes in theme functions.php.
remove_action( ‘woocommerce_proceed_to_checkout’, ‘woocommerce_button_proceed_to_checkout’, 20 );

Does this support both production mode and sandbox mode for testing?

Yes it does – production and sandbox mode is driven by how you connect. You may choose to connect in either mode, and disconnect and reconnect in the other mode whenever you want.