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[Solved] Force "pending" order status

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Posts: 3
Topic starter
(@sandy)
Active Member
Joined: 1 year ago

Hello,

Is it possible with the plugin to put the orders on the "pending" order status instead of "finish"?

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1 Reply
Posts: 44
Moderator
(@ppsupport)
Member
Joined: 1 year ago

Hello @Sandy,

There is currently no built-in option to adjust the status of an order in any custom way. This can only be done by external adjustments. Please refer to the document that explain all status and workflow of an order.

The order status is actually controlled by the WooCommerce plugin, not by our payment plugin, so there is very little we can do to help you out with this request.

Kind regards,
PNX Support Team

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FAQ

Frequently Asked

Does this plugin work with credit cards or just PayPal?

This plugin supports payments using both credit and debit cards as well as PayPal. The new Smart Payment Buttons feature dynamically displays PayPal, Venmo (US Only), PayPal Credit, or other local payment options* in a single stack—without needing to leave the merchant’s website.

*PayPal Checkout features may not be available in all countries.

Does this support Checkout with PayPal from the cart view?

Yes it does support Checkout with PayPal from the cart view.

Where can I find documentation?

For help setting up and configuring, please refer to our Installation Manual.

Will this plugin work with my theme?

Yes, this plugin will work with any theme, but may require some styling to make it match nicely.

Where can I request new features or report bugs?

New feature requests and bugs reports can be made in the our Support Center.

How to remove ‘Proceed to Checkout’ button from cart page?

If PayPal Checkout is the only enabled payment gateway and you want to remove the ‘Proceed to Checkout’ button from the cart, you can use this snippet: 

<?php // Do not include this if already open!

/**
* Code goes in theme functions.php.
*/
remove_action( ‘woocommerce_proceed_to_checkout’, ‘woocommerce_button_proceed_to_checkout’, 20 );

Does this support both production mode and sandbox mode for testing?

Yes it does – production and sandbox mode is driven by how you connect. You may choose to connect in either mode, and disconnect and reconnect in the other mode whenever you want.